Returns & Exchanges

We want you to love your BABOON TO THE MOON gear, which is why we offer a 30-day window for returns and exchanges on all unused items in their original packaging. Please note that all products are backed by our lifetime warranty against manufacturing defects to ensure your adventures never stop.

1

Start Your Request

Visit our online returns portal and enter your order number and zip code to initiate the process.

2

Print and Pack

Download your prepaid shipping label and securely pack your items, ensuring all original tags and protective bags are included.

3

Ship It Back

Drop off your package at any authorized carrier location listed on your return label within 7 days of generating the request.

4

Receive Refund or Exchange

Once our warehouse inspects the return, we will process your refund to the original payment method or ship out your new gear within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing